Policies

Shipping + Handling

Stock merchandise is generally shipped within 48 hours of order confirmation. Your order should arrive within 3-4 working days via UPS. You will be notified if your merchandise is on backorder.

 

Air Shipping

In a pinch and need something quick? We have several ways of getting your order to you quicker. We can offer delivery times from 8:00 AM the next business day (First Overnight) up to five business days (Ground Service). Just specify when you need your product(s) at checkout.

 

Returns

The company store will replace any incorrect merchandise or merchandise damaged during transit if original packaging materials are retained and authorization is requested within 24 hours of receipt. For merchandise with a manufacturer warranty, please follow warranty instructions included with item.

 

Custom Requests

Don't see something you're looking for and want it added to the store? Let your Leopardo marketing department know. We want our virtual shelves stocked with items our employees actually want.

If you have unique request or custom order (project team apparel, specific client gifts, etc.), please reach out to the Leopardo marketing department and we'll help coordinate the process easily for you.

 

Customer Service

Having problems with this website? Please direct questions directly to the customer service representatives at Finer Line, our store vendor, at 847-884-1611.